Innovative Solutions
Powering Tomorrow
AT THE HEART OF CYPRESS CREEK SOLUTIONS IS OUR TEAM
SAFETY
Top-down culture of safety backed by a comprehensive and continuous field team training, certification, and companywide educational programs.
FIELD
SERVICES
Over 100 highly experienced, trained, and empowered field service technicians in 24 states dedicated to site health and performance.
TECHNOLOGY
& ENGINEERING
Our specialized operators in our control center work hand in hand with the performance and operations engineering teams to ensure optimal availability, performance, and asset health.
ACCOUNT MANAGEMENT
Customer-focused, dedicated account management teams ensure seamless customer and account management experiences.
SAFETY-OBSESSED CULTURE
Safety is always first and foremost across all our teams. Dedicated to educating, empowering, and certifying employees at all levels, we have cultivated a culture of safety throughout the company.
All technicians are OSHA 10/30 certified, first aid, and CPR certified
TRIR 0.11 (2018-2023)
Comprehensive, companywide Health, Safety, Security, and Environment program
Good Catch program, behavioral observations, and regular safety moments
Stop work authority for all employees, strict adherence to site, job, and safety standards
EMPOWERED, EXPERIENCED FIELD SERVICES TEAM
Our technicians leverage experience, training, and specialty equipment to provide unparalleled levels of service for inverters, substations, and instruments.
100+ highly experienced and trained Field Service Technicians in 24 states
NFPA 70E trained qualified electrical workers, UAS FAA Part 107 licenses, IR Certifications, and OEM inverter training
Dedicated specialty services teams
STATE-OF-THE-ART TECHNOLOGY & ENGINEERING TEAMS
Fueled by technology and innovation, our operators, performance, and operational engineers strive 24/7 to provide optimal performance and asset reliability. This exceptional team draws on experience from the solar, nuclear, and military sectors, hold advanced degrees in engineering and other fields, and NERC Certified System Operators (TO) certifications.
Dedicated distributed and transmission operators oversee over 500 solar & storage sites in a NERC/CIP registered control center.
Performance engineering teams execute advanced analytics to optimize production and performance. Empowered by automated performance reporting, cloud-based data infrastructure, and digital tools they provide actionable information and recommendations.
Operations engineering teams leverage plant and performance data using remote monitoring to increase production and reliability of solar assets. Using root cause analysis, trend evaluation, and distressed asset troubleshooting, our teams strive to minimize truck rolls and reduce inverter downtime.
BEST-IN-INDUSTRY ACCOUNT MANAGEMENT
Driven by the needs of each owner, our customer-focused business services and account management teams provide the highest level of service for every need. Our proven processes ensure you are always up to date on your asset’s operation.
In-depth, high touch new account onboarding process and development of customer and site-specific business operations plan
Single point of contact for all operations and maintenance needs
Custom daily, monthly, quarterly, and yearly reporting, and subcontractor vetting and management
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